Frequently Asked Questions

Everything you need to know about bringing Home • Design into your space.

What is the typical shipping time for furniture items?

Most of our standard furniture pieces ship within 5-7 business days. Custom or oversized items may take 2-4 weeks for delivery via our specialized white-glove courier service.

Do you offer international shipping?

Currently, Home • Design ships exclusively within the continental United States and Canada to ensure the safety and integrity of our larger home decor pieces during transit.

What is your return policy for home decor?

We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made furniture and final sale items are non-returnable.

Are your wood products sustainably sourced?

Yes, we are committed to sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to minimize our environmental footprint.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger interior design projects.

Can I request fabric swatches before purchasing a sofa?

Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the color and texture perfectly match your home's aesthetic.